Virtual “Live” Salon Receptionist Services
As a salon owner, you face unique challenges in managing your salon. These pain points can impact the efficiency and success of your business. This is where Salon Receptionist comes in.
Are you experiencing any of the following?
Client Communication Challenges
Administrative Overload
Time Management Struggles
Appointment Scheduling Woes
WE ARE HERE TO HELP.
Cost Effective – only $8/hour
Traditional Salon Receptionists cost around $2400-$3200 a month. Why pay this much when you can hire a virtual “live” assistant for only $8/hour for 40 reliable hours a week or around $1000 a month.
Round the Clock Support
Handle customer inquiries, manage appointments, and provide support during evenings, weekends, and holidays, ensuring that your business do not miss any opportunities and can provide seamless customer service 24/7.
Weekly, Monthly Reports
Revenue goals, appointment trackers, sales report, team performance, cancellation rates, bookings made that day/week are just some of them.
Flexibility & Scalability
Your business can easily adjust the number of virtual “live” receptionists you have on board or the hours they work, depending on your current needs. This scalability allows your salon and spa business to efficiently manage your front desk coverage, ensuring you have the right level of support at all times, without any unnecessary overhead costs.
Frequently Asked Questions
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Yes, you can forward your number to our call center.
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It is a registration fee of $275 to start. This takes care of onboarding, hiring and training for your business needs. After that it is $8 an hour for as many hours as you need with a subscription tier of $40, $70, $109 a month for phone trackers to increase your ROI and KPI.
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Just like your normal receptionist but they are virtual, you can text them at anytime for your salon needs and your team can text them as well.
For example, if you are running behind on a client, you would text your receptionist and she would take care of your whole schedule. This way, you are not handling the many text that come after that. You can take care of what you do best!
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Yes, we work with you to create your own personalized package.
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Our call center gives you a personalized touch. We have hard-working stay-at-home moms who care for your business.
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Yes or we can have one scripted for you.
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Yes, our receptionists are trained with various booking systems.
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Our Text Plan is more suited for those who use texting more than calls. Salon Command is our full service for receptionists who do your administrative work for you. However, we can always customize your package to fit your needs.
PLANS AND PRICING
★ Most Popular Choice ★
$275 One-Time Setup Fee
SALON COMMANDS PLANS
Complete onboarding of receptionists, hiring and training.
$8 Per Hour
Unlimited Calls and Texts
Email management
Social Media Inquiry Messages
Constant Communication with Management
Salon Brand Voice Alignment
24/7 Support
*Automatic Subscription to Basic Commands with option to upgrade to Pro and Elite.
Basic Commands
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BASIC ADMINISTRATIVE TASKS
Lead Tracking - Manual lead interaction documentation
Daily Summary - End-of-shift operational reports
New Clients - First-time customer follow-up management
Complaints: Handle customer issues and resolutions
Pro Commands
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STANDARD ADMINISTRATIVE TASKS
Lead Tracking - Manual lead interaction documentation
Daily Summary - End-of-shift operational reports
New Clients - First-time customer follow-up management
Complaints: Handle customer issues and resolutions
Stylist Leave - Client rescheduling and transition management
Google/Yelp Review Response
Support:
Quarterly strategy session
Elite Commands
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PREMIUM ADMINISTRATIVE TASKS
Lead Tracking - Manual lead interaction documentation
Daily Summary - End-of-shift operational reports
New Clients - First-time customer follow-up management
Stylist Leave - Client rescheduling and transition management
Sales: Daily revenue tracking and reporting
Staff Performance: Monitor employee productivity and quality
Complaints: Handle customer issues and resolutions
Product Inventory: Track salon supplies and stock
Google/Yelp Review Response
Support:
VIP support with dedicated account manager
Same-day response guarantee
Monthly strategy and optimization sessions
Custom feature development consideration
*Recommended for Booth Renters or Salon Owner Start-Ups
TEXT COMMUNICATION PLANS
Virtual “LIVE” Receptionist Subscription Fee: $20
TextLite
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Virtual “Live” Salon Receptionist Minutes
Personalized Script
Call and Text Answering Service
Message Taking and Delivery via Email
Live Virtual Receptionist
Detailed Call Handling
Client Concerns and Negative Feedback
Unlimited Message Delivery via Text Messages and Email
Free Custom Script
Voicemail Management
TextPlus
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Virtual “Live” Salon Receptionist Minutes
Personalized Script
Call and Text Answering Service
Message Taking and Delivery via Email
Live Virtual Receptionist
Detailed Call Handling
Client Concerns and Negative Feedback
Unlimited Message Delivery via Text Messages and Email
Free Custom Script
Voicemail Management
TextMax
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Virtual “Live” Salon Receptionist Calls
Personalized Script
Call and Text Answering Service
Message Taking and Delivery via Email
Live Virtual Receptionist
Detailed Call Handling
Client Concerns and Negative Feedback
Unlimited Message Delivery via Text Messages and Email
Free Custom Script
Voicemail Management
ADD ON:
Lead Entry
Outbound Calling
Scheduling and Calendar Management
Detailed Product or Service Information Services
Light Admin Tasks
Respond to Google and Yelp Reviews
Contact Us
Are you tired of feeling like you need to be in ten places at once, managing appointments, phone calls, and administrative tasks while still delivering exceptional salon services?
Send us a message and let’s customize a plan for your business.